About us

ABOUT US

We offer services for companies, groups and individuals

We offer the very best services in our field. We never settle for second best and always have your satisfaction as our top priority. It’s who we are and we are proud of it. 

Who We Are

We are a family business with 4 family members working in the business. Recently the ownership has moved to the second generation of the family. We have a team of loyal staff who we consider part of the Bromyard Glass family.

Where did all begin?

Starting in Bromyard in 1980, a then 30 year old decorator by the name of Bryan James realised that it was quite difficult to get hold of glass. Taking it upon himself, he set up shop in the King’s Arms’s yard. It took him 6 weeks to sell his first pane of glass but that got the ball rolling. Two years later, Bryan moved his operation to the Porthouse Industrial Estate in Bromyard and in 1983 began manufacturing Double Glazed Units. 


In 1989 a move to Leominster was made thus creating the 30 year confusion in our location! In 1992 we moved to a purpose built location which we still occupy today. It was also during this time that the first additional family came on board. Bryan’s wife, Gill, joined on a six week trial working in the office. She has since become the Company Secretary and is the heart of the admin team, despite still insisting she is still on her 6 week trial!


In the year of the millennium, the first of the next generation joined the team. Ben took on the sales role and quickly learned everything there is to know about glass. If you have a question about glass, Ben is your man! A keen supporter of Hereford United in the early 2000’s, Ben ensured when we had a new building built for our automatic glass cutting table that “HUFC” would forever been carved into a brick high in the wall! That additional building also houses our processing department where we polish and drill your glass or mirrors. 


In 2006, Bryan & Gill’s daughter Ellie joined the team. Initially taking on a sales role, she has also worked in the decorative glass department and is now part of the admin team. She is commonly found crawling under desks to fix the latest technical issue we have too!


Since 2002, we have had our double glazed units tested to the EN1279 standard every 6 months and in our last few tests we are very proud to have reached 100%! We make the best units possible and back that up with a 10 year guarantee.


Alongside our core business of manufacturing double glazed units quicker than anyone else in the county (at little as 15 minutes for emergency units and 2 days generally), we also cut glass and mirrors, polish their edges, drill holes, leaded work, resin work and supply everything you could possibly need to glaze the units yourself!


2019 saw us supply enough glass to cover 3 football pitches and we have regular customers as far north as Chester, west as Aberystwyth, as far south as Monmouth covering all of Herefordshire, Powys, Ceredigion, Shropshire and parts of Worcestershire and Gloucestershire. Our glass has ended up in France, Holland, Germany, USA and Canada.


We have always stood by the mantra that we would never produce or sell a product we wouldn’t use ourselves and that has stood the test of time! I’m sure Bryan never thought in those initial 6 weeks that the company would go on to become 40 years old! 

Our Team

We're all a bit bonkers but we know all about glass!

Bryan James

The old bloke who started the business when he was much younger. He can still be seen about the office and is a Director of the business.

Ellie Woolstenholmes

Bryan & Gill's daughter Ellie joined after leaving college in 2008. She currently works in the Accounts Department but is often seen crawling under desks to fix the latest technical issue!

Gill James

Gill joined her Husband in 1993 on a six week trial which she still maintains she's on! She is our Company Secretary and runs the Accounts Department.

Kelsey Winter

She's our girl with the winning smile! Happy to help you on the phone or in our shop. She joined 2019 and has fit in perfectly!

Ben James

Ben is now the big boss man. He knows all there is to know about glass. He is the boss of the sales department and has been with us since 2000.

Viv Dempsey

Viv joined us whilst Kelsey was on Maternity leave and fit in so well that we've kept her on permanently! You'll often see her on the counter if you pop into our shop!

The Highest Standard

We've achieved a perfect record in our annual inspections for many years now, too many years to remember!

Expert Team

With 40 years experience and sales people who have grown up in the industry, we can guarantee we can give you all the advice you need.

Quality Guaranteed

Our double glazed units are guaranteed for up to 10 years. We are very confident in the quality of our products.
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